Customers · Guide

How Bookr works

Book any Bookr business in three steps. No app to download, no account required.

1
Find a business

Every Bookr business has its own booking page at mybookr.app/their-name. You'll usually arrive via a link the business shared — in their bio, on their website, or in a message.

Pages show real-time availability, so the slot you see is the slot that's free.
You can read reviews, check services and prices, and see the business's cancellation policy before you commit.
2
Pick your slot

Choose your service, then tap any green slot to select a date and time. Fill in your name and email — that's all that's needed to hold the booking.

No account or password needed. Just your name and email.
Pay securely by card when you book — processed via Stripe, the same payment processor used by Deliveroo and Airbnb. No account or card details stored by Bookr.
3
You're booked

A confirmation email lands immediately with everything you need — date, time, service, and a secure link to manage your booking. No login required to cancel or reschedule.

Check your inbox (and spam folder if you don't see it) for the confirmation from support@mybookr.app.
Some businesses set a notice window for cancellations and reschedules. This is shown on the booking page and in your confirmation email.
Common questions
Do I need to create an account?

No. You can book as a guest with just your name and email. If you'd like to manage all your bookings in one place, you can optionally create a free Bookr account.

How do I cancel or reschedule?

Use the "Manage booking" link in your confirmation email. This opens your booking directly — no login needed. Check the business's cancellation policy before you cancel, as some businesses have a notice window.

I didn't receive a confirmation email.

Check your spam or junk folder for an email from support@mybookr.app. If it's not there after a few minutes, contact our support team with your name and the business name.

Is my payment information secure?

Yes. All payments are processed by Stripe — a PCI DSS Level 1 certified provider. Bookr never stores your card details; everything is handled securely by Stripe at checkout.

Can I leave a review?

After your appointment, you'll receive a review request by email. You can also return to your booking confirmation page and use the review link there.

Ready to make a booking? Follow the link your business shared — in their bio, a message, or on their website.

Visit the Help centre