Accessibility
Accessibility Statement
Last updated: 14 June 2026
We want everyone to be able to find a business and book an appointment on Bookr, whatever device they use and however they navigate the web. This statement explains what we've done to make that possible, where we know we still fall short, and how to get help if any part of the site doesn't work for you.
Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across our public website and booking flow. We treat AA as the standard to work towards, and we build and test new pages with it in mind. Accessibility isn't a one-off project for us — it's part of how we design and review changes, and we improve things continuously.
What's in place
Today, the Bookr website includes the following:
- Semantic HTML — pages are built with proper headings, landmarks, lists, and labelled form fields so assistive technologies can understand the structure and content.
- High-contrast theme — our dark colour scheme is chosen for strong contrast between text and background, aiming to meet or exceed the AA contrast ratios for body text.
- Keyboard navigability — the main pages and core booking steps can be operated with a keyboard alone, with a visible focus indicator so you can see where you are.
- Reduced-motion respect — if your device is set to "reduce motion", we honour that preference and minimise non-essential animation.
- Alt text on meaningful images — images that carry information have descriptive alternative text; purely decorative images are marked so screen readers can skip them.
- Scalable text — text is sized in relative units and reflows when you zoom in or increase your browser or device font size, without breaking the layout.
- Clear, descriptive links and labels — links and buttons are written to make sense out of context, and forms give clear error and confirmation messages.
Known limitations
We're being honest about where we know there's room to improve. We're actively working on these:
- Some interactive booking widgets — parts of the calendar, time-slot picker, and checkout were built before our current accessibility standards and are being improved for screen-reader and keyboard users. If you hit a barrier here, please contact us and we'll book on your behalf (see below).
- Dark mode only — the site is currently dark-mode only and doesn't yet offer a light theme. The dark theme is designed for high contrast, but we know a light option suits some people better, and it's on our list.
- Third-party content — some elements provided by third parties (for example, payment screens) are outside our direct control, and their accessibility may vary.
Need help booking another way?
If any part of the site stops you completing a booking, you don't have to struggle with it. Email support@mybookr.app, tell us the business and the time you'd like, and we'll make the booking for you. We're happy to help by email and to find the format that works best for you.
Found a barrier or have an idea for how we could do better? We genuinely want to hear it. Email
support@mybookr.app with "Accessibility" in the subject and as much detail as you can — the page, your browser or device, and what went wrong. We'll acknowledge your message within 2 working days.
Feedback and how we review this statement
Your feedback directly shapes what we fix next, so please do get in touch. We review this accessibility statement and re-check the site against WCAG 2.1 AA every 6 months, and sooner whenever we make a significant change to the booking flow. The "last updated" date at the top of this page reflects the most recent review.